MallowCo - Global Multi-Vendor Online Marketplace

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Shipping & Delivery

Fast, Reliable Delivery Worldwide

At MallowCo, we're committed to getting your orders to you quickly and safely — whether across the street or across the globe.

Processing Time
24 hrs

Orders processed within 24 hours on business days

Express Shipping
1–2 days

Priority handling and next-day delivery options

International
7–14 days

Worldwide shipping with full tracking support

Domestic Shipping

Australia & New Zealand
  • Standard: 3–5 business days
  • Express: 1–2 business days
  • Free standard shipping on orders over $99
  • Orders placed before 12pm ship same day
  • Real-time tracking via email & SMS

International Shipping

Worldwide Delivery
  • 7–14 business days estimated delivery
  • Full tracking for all international orders
  • Customs duties may apply at destination
  • Restrictions apply to certain product categories
  • Insurance available on high-value items

Returns & Exchanges

Hassle-Free Policy
  • 30-day return window from delivery date
  • Items must be unused and in original packaging
  • Free returns for defective or damaged items
  • Refunds processed within 5–7 business days
  • Exchange option available at no extra cost

Order Tracking

Stay Informed
  • Tracking number sent via email on dispatch
  • Live status updates via our tracking page
  • SMS notifications at each milestone
  • Estimated delivery window displayed in account
  • Track your order here →
Delivery Time Notice

All delivery timeframes are estimates and may vary based on location, carrier capacity, and public holidays. During peak periods (Christmas, Black Friday), please allow an additional 2–3 business days.

Need Help With Your Delivery?

Our customer support team is available Mon–Fri, 9am–6pm AEST to assist you.